We currently ship to addresses within the United Kingdom only.
- Free Shipping (Royal Mail 1st Class Signed For)
- Estimated delivery time: 1–2 working days
- Cost: Free on all UK orders
Delivery times are estimates provided by Royal Mail and may vary due to external factors.
- Royal Mail Special Delivery (Next Working Day – as stated by Royal Mail)
- Estimated delivery time: Royal Mail aims to deliver this service by the next working day.
- Cost: £10
Delivery times are based on Royal Mail’s service standards and may vary due to unforeseen circumstances such as delays within the postal network or adverse weather.
The available shipping methods and any associated fees will be shown during checkout.
Order Processing Time
All orders will be processed the same day if placed before the order cutoff time of 14:00 (Monday–Friday), excluding holidays. Your item will be dispatched the same day if ordered before 14:00. You will receive an email with tracking information once your order has shipped.
Orders placed after this time will be processed the following business day.
If there is going to be a significant delay shipping your order, we will contact you via email or telephone to let you know.
International Shipping:
At this time, we do not offer international shipping. We currently ship only within the United Kingdom.
Please see our full Shipping Policy here.
All watches are covered by The Watch Pantry 2-Year Warranty.
The Watch Pantry provides a warranty for every product purchased from us, valid for a period of 2 years from the delivery date.
During the warranty period, the watch movement, hands, and dial are the only components covered under this warranty. A covered component will be repaired or the watch will be replaced free of repair charge if it proves to be defective in material or workmanship under normal use.
In case of replacement, The Watch Pantry cannot guarantee that you will receive the same model watch. If your model is no longer available, a watch of equal value or similar style will be provided. The warranty for the replacement watch ends on the same date as your original warranty.
Please see our Warranty Information page for more details.
We offer a 30-day return window from the date of delivery.
To be eligible for a return, items must be unused, in the same condition you received them, and in their original packaging with all tags and protective seals attached. Please report faulty or damaged items as soon as possible, preferably within 7 days of delivery.
For full details, including non-returnable items, refund processing times and return instructions, please see our Returns & Refunds Policy
All watches sold by The Watch Pantry are sourced from reputable, trusted suppliers. We do not sell counterfeit or replica items.
We are an independent retailer and not an authorised dealer or official agent of the brands we sell. Brand names and trademarks are used only to identify the products we sell and remain the property of their respective owners.
Where provided by the brand or supplier, watches will include original manufacturer packaging and documentation (such as boxes, booklets or cards). If any item does not include these, this will be clearly stated on the product page.
For more information, please see our Authenticity Guarantee Page.
Payment Options
At The Watch Pantry, we want to make shopping as convenient as possible. We offer a variety of secure payment methods to suit your preferences. Below are the payment options available to you:
Credit & Debit Cards
We accept all major credit and debit cards, including:
- Visa
- MasterCard
- American Express
- Discover
- Maestro
- Diners Club
- UnionPay
Simply enter your card details during checkout for a quick and secure transaction.
Apple Pay / Google Pay
If you’re using a mobile device, we support Apple Pay and Google Pay for a fast, seamless payment experience. Simply select your preferred method and complete your transaction in a few taps.
Shop Pay & Shop Pay Installments
We support Shop Pay for a fast, secure checkout experience.
On eligible orders, you may also see the option to pay in installments using Shop Pay Installments. This service is provided by Shopify’s payments partners and is subject to their terms, conditions and eligibility checks. Any applicable interest or fees, if charged, will be clearly shown before you complete your purchase.
Choosing Shop Pay Installments does not change the price we charge you for the products or shipping. For more information about how Shop Pay Installments works, please refer to the information provided at checkout or by Shopify.
Payment Security
Your security is our priority. All transactions are processed through secure encryption methods, and we use trusted payment processors to ensure your personal and financial information is always protected.
Please see our Payment Options page for more information.