Warranty Information
2-Year The Watch Pantry Warranty
All watches purchased from The Watch Pantry are covered by our 2-Year The Watch Pantry Warranty, subject to the terms and exclusions below.
This warranty is provided by The Watch Pantry and is separate from any manufacturer's warranty.
What is covered?
Our warranty covers defects affecting the normal operation of the watch that arise during the warranty period, subject to the exclusions below.
What is not covered?
The warranty does not cover:
- Accidental or impact damage
- Scratches, cosmetic wear or damage caused by normal use
- Damage caused by misuse or improper handling
- Damage caused by water where the watch has not been used within its stated water-resistance rating
- Normal wear and tear
- Damage caused by unauthorised modification or repair
- Loss or theft of the watch or its components
- Damage caused by failure to follow applicable care instructions
Manufacturer warranties
Some products may also be supplied with a manufacturer's warranty.
Where a manufacturer's warranty is included, this will be stated on the relevant product page.
The Watch Pantry Warranty should not be interpreted as a manufacturer's warranty or as evidence that The Watch Pantry is an authorised dealer of the brand.
Making a warranty claim
Please contact:
contact@thewatchpantry.com
with your order number and a description of the issue.
We may ask for photographs or other information to help assess the claim.
Nothing in this warranty limits your statutory consumer rights.